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Part-Time Dispatcher

Please see Special Instructions for more details.

Hiring Rate: $13.50 3 letters of reference required. Upload under other

Posting Details

Posting Information

Position Title Part-Time Dispatcher
Department Campus Police
Position Status Temporary/Contract Positions
Basic Function

Serves as the first point-of-contact for callers and walk-in customers requesting service from the WPI Police Department.

Posting Date 08/10/2017
Closing Date
Open Until Filled Yes
Special Instructions to Applicants

Hiring Rate: $13.50

3 letters of reference required. Upload under other

EEO Information

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability. We are looking for individuals who value creativity, diversity, inclusion, and collaboration.

Criminal Background check statement

A pre-employment criminal records check is required.

Principal Duties and Responsibilities

Principal Duty and Responsibility

Ability to handle confidential information appropriately.

Principal Duty and Responsibility

Advises, directs and interprets emergency calls for service and initiates police, fire an emergency medical response, as needed, to incidents.

Principal Duty and Responsibility

Monitors intrusion, duress, fire and card access alarms and notifies and directs the appropriate personnel to respond. Also monitors police scanner from the Worcester Police Department and advises WPI police patrol personnel of emergency types of calls occurring in the general WPI peripheral property area.

Principal Duty and Responsibility

Operates a multi-line telephone system, emergency telephone system, and directs calls to appropriate personnel, providing information as requested.

Principal Duty and Responsibility

Documents all pertinent information relating to incidents on campus, personnel matters, etc. on the computerized incident reporting management system. (police log)

Principal Duty and Responsibility

Compiles and provides a statistical data report to the Chief (when requested).

Principal Duty and Responsibility

Receives and relays LEAPS terminal information to appropriate police personnel.

Principal Duty and Responsibility

Prepares and submits work orders to plant services department (when applicable).

Principal Duty and Responsibility

Initiates (and documents) employee call-backs for maintenance emergencies, after normal business hours.

Principal Duty and Responsibility

Initiates telephone notifications to various University officials in the event emergencies or other critical incidents, as directed by the on-duty supervisor.

Principal Duty and Responsibility

Updates all emergency response manuals; alarm codes and applicable policy manuals kept at the dispatch desk.

Principal Duty and Responsibility

Responsible for dispensing keys to authorized persons following prescribed sign-out and retrieval procedures.

Principal Duty and Responsibility

Receives and controls “administrative journal (police log) entries” for lost and found property.

Principal Duty and Responsibility

Supervises student dispatch assistants (when applicable).

Principal Duty and Responsibility

Performs several tasks related to the parking program to include the issuance of parking decals; the collection of fines; the filing of applications and citations and the data entry that is related to the violations that are issued.

Principal Duty and Responsibility

High School diploma or equivalent required.

Position Requirements

Requirement

Must be dependable, honest and possess excellent written communications and interpersonal communication skills.

Requirement

Typing and computer skills are required.

Requirement

Familiar with Access Control/automated records management systems.

Requirement

Must also successfully pass an on-the-job training program.

Requirement

Three Letters of Reference

Requirement

A pre-employment criminal records check is required.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
  3. Other
Optional Documents